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July 13, 2010

iStalk and Stalkberry?

Filed in Gossip ,Ideas ,Tools
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SMARTPHONE UPLOADED PHOTOS AND VIDEOS REVEAL YOUR LOCATION BY DEFAULT

It wouldn’t be 2010 if people didn’t love going out, taking pictures with their iPhones and Blackberries and posting them online. It is not only a great way let your friends know what you are up to, it is a great way to unknowingly reveal your location and even home address to complete strangers.

Here’s how it goes down:

  1. You take a picture or video on your iPhone, Blackberry, or smart phone
  2. You phone adds your latitude and longitude to the photo by default (through its built in GPS)
  3. You upload the photo to the Web
  4. You add useful tags to the photo, saying it it is your home, etc
  5. Anyone who sees the photo can extract the latitude and longitude information from the photo
  6. You’ve got a stalker

Annoyingly, the addition of geographic information to your photos is usually tough to switch off without completely switching off the otherwise useful GPS on your phone. It’s a case of dumb defaults where smart defaults are in order.

ICanStalkU.com, which went live in May, is designed to raise awareness of the privacy risks of geo-tagged images. The software behind the site looks for location data in images shared on Twitter. It then runs that data through Geonames, an online service that finds place names associated with latitude and longitude coordinates. The result is a stream of messages that identify the current location of Twitter users.

By tracking images posted on Twitter by a single user it is also possible to plot that user’s movements on a map, say Ben Jackson and Larry Pesce, security consultants based in Boston and Providence, Rhode Island, respectively, and the creators of the site. Jackson says he will unveil this mapping tool next week at the Hackers on Planet Earth conference in New York.

That slightly paranoid feeling one gets when posting content to the Web is now justified. It’s a bit of victory for the intuitive decision maker in all of us that resisting sharing private information when social networks were new, but has since been ignored.

References

Geo-tags reveal celeb secrets

icanstalku.com

A better way to set defaults: Nudge Your Customers Toward Better Choices

Other Decision Science News posts on defaults.

ADDENDUM:

One bit of relief is that Facebook strips EXIF data from photos that get uploaded.

Tweet and location data faked. Maximum likelihood location of such a tweet is estimated to be 41.789841,-87.588823

March 8, 2010

Taxi drivers get bigger tips when paid by credit card

Filed in Ideas
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CHOICE ARCHITECTURE ON WHEELS

Decision Science News was in a cab in Houston some years ago. The driver said that he did not like it when people paid by credit card, claiming that if the card turned out not to be good, it was his loss. DSN never really understood this. Perhaps in Houston they used the old-fashioned schoonk-schoonk credit card readers that don’t approve the card first? One would have thought the drivers would appreciate having less cash on hand, giving people less reason to rob them.

New York City cabs now have credit card readers and touch-screen computers in the back. They present the passenger with preconfigured tip options, which start at 15%. The passenger can enter his or her own tip, but this requires more typing. What does this do to the amount people tip? The data are in. It turns out that the cabbies get bigger tips when cards are used.

Why? Good question. Perhaps when people tip by cash they tend to round against the driver’s favor. Or perhaps the menu of choice options causes people to see the merits of tipping at least 15%. Or perhaps when the least-effort option is to tip 15% or more, people will go down the path of least resistance. Similar, but not totally similar to default effects, a specialty of the house here at Decision Science News.

P.S. DSN likes to use its PayPass. One simply holds his or her keychain (or special credit card) up to a PayPass reader in the back of the cab et voila, payment magically occurs. It is the ultimate in payment decoupling, you literally do not have to touch anything in order to pay. We see a future PhD thesis topic in this somewhere. Would not having to touch anything make you more likely to pay? Would you pay more?

http://www.flickr.com/photos/thomashawk/69593289/sizes/m/

January 4, 2010

Money to study nudges in medicine

Filed in Programs ,Research News ,SJDM
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GET $7,500,000 TO INVESTIGATE NUDGES IN MEDICINE

People who have suffered heart attacks can improve their chances by taking aspirin and other medicines. There is a great deal of research on this, yet, we still don’t see 100% of hospitals prescribing these drugs, and the rate of prescription varies from region to region. In general, the US government has noticed “surprisingly modest behavioral response of health care providers and health care systems to information concerning treatments or procedures judged to be superior”.

How can we get the health practitioners to make decisions in line with evidence?

Techniques such as setting defaults have had profound effects in business and organ donation. Why not in medicine?

The goods new for you, decision-science-researching reader, is that the National Institutes of Health (NIH) and Agency for Healthcare Research and Quality (AHRQ) are looking to give away $15 million dollars to fund two projects on the effectiveness of nudges on health care practices. The executive summary and parts of the background section make for some interesting reading. Sorry about all the abbrevs.

Executive Summary

This NIH Funding Opportunity Announcement (FOA), supported by funds provided to the NIH and AHRQ under the American Recovery & Reinvestment Act of 2009 (“Recovery Act” or “ARRA”), Public Law 111-5, invites applications proposing clinical trials using the principles of behavioral economics to enhance the uptake of the results of comparative effectiveness research (CER) among health care providers in their practice. For this FOA, applicants must propose controlled trials that randomize units (whether individuals or clusters such as practices, hospitals, or larger units) to conditions, resulting in a randomized clinical trial (RCT) or cluster randomized trial (CRT). Research to foster the uptake of CER is seen to be necessary given the surprisingly modest behavioral response of health care providers and health care systems to information concerning treatments or procedures judged to be superior in CER trials. An additional possible benefit is that some behavioral economic interventions to promote the uptake of CER (e.g., those that rely on manipulating a provider’s default options) could be more cost effective than conventional approaches including some pay for performance schemes (P4P). For the purposes of this FOA, the definition of comparative effectiveness research will adhere to that adopted by the Federal Coordinating Council given at http://www.hhs.gov/recovery/programs/cer/cerannualrpt.pdf. Behavioral economics refers to the interdisciplinary efforts involving cognitive and social psychologists, decision scientists, and other social scientists together with economists to model economic decision-making and consequent actions. The approach is inclusive, since at its heart it tries to take into account what is known about how people actually make decisions rather than relying on the assumption that economic agents are fundamentally rational in the sense of expected utility theory (see, e.g., Kahneman and Tversky’s (1979) work on Prospect Theory and Kahneman’s (2003) Nobel lecture). It is hoped that this line of research will lead to significantly greater consideration of CER by health care providers and therefore enhance the quality of the nation’s health.

From the Background section:

Comparative effectiveness research (CER) holds significant promise to improve health care quality and potentially lower costs. It appears that knowledge of which procedures and treatments are comparatively effective may not be sufficient to change critical provider practices and crucial patient behaviors. For example, although the prescription of aspirin, beta blockers, and ACE inhibitors/ARBs after acute myocardial infarction (AMI) has been shown to be extremely effective in clinical trials, strongly endorsed by professional societies such as the American College of Cardiology, and used as a quality indicator by government organizations including the Centers for Medicare and Medicaid Services (CMS), rates of prescription for these drugs in hospitals following AMI show substantial regional and institutional variation and are still below 100% according to the 2008 AHRQ National Healthcare Quality Report (NHRQ). Even when comparatively effective treatments are prescribed, adherence to treatment can be disappointingly low. For example, approximately 50 percent of all AMI patients stop taking prescribed statins within two years of their event as late as the beginning of this decade (Jackevicius et al., 2002). Among asthmatics, only 32% took their preventive asthma medicine daily. Similar adherence problems exist among diabetics, resulting in poor health outcomes. Fewer than 60% of all adults age 40 and over with diagnosed diabetes have their blood sugar, cholesterol, or blood pressure under optimal control. Only 40.1% receive all three recommended services for diabetes, including an HbA1c measurement, a dilated eye examination, and a foot examination. (2008 AHRQ National Healthcare Quality Report)

It is generally presumed that both providers and patients respond to incentives and disincentives to change their behaviors, but to date, efforts to incentivize the uptake of CER have had only modest success. This funding opportunity seeks applications that will investigate whether the principles of behavioral economics could enhance the uptake of the results CER among health care providers and thus improve the health of patient populations. …

In the context of this FOA, behavioral economics refers to the interdisciplinary efforts involving cognitive and social psychologists, decision scientists, and other social scientists together with economists to model economic decision-making and consequent actions. The approach is inclusive, since at its heart it tries to take into account what is known about how people actually make decisions rather than relying on the assumption that economic agents are fundamentally rational in the sense of expected utility. As a field, behavioral economics seeks to understand how human social, cognitive, and emotional factors affect economic decisions. It considers the values assigned to all aspects of a choice, including, but not limited to monetary factors. In addition, behavioral economics acknowledges the important role that a specific context (or frame) may have on decisions, and takes into account people’s apparently irrational preferences (e.g., losses count more than gains, an object that is owned is more valuable than the same object that is not owned). For a recent review of behavioral economics from an economic perspective, Dellavigna (2009) is useful; from a psychological standpoint, Kahneman and Tversky (2000) and Kahneman (2003) provide useful data and historical context. There is growing evidence that such approaches may hold more promise than approaches based on either conventional theories of behavior change or neoclassical economics. The application of approaches from behavioral economics to the healthcare field could be valuable in the development of incentives or disincentives to motivate sustainable changes in provider and patient behavior.

It should be noted that the use of conventional economic incentives to affect provider behavior, including the uptake of CER, has been the subject of considerable research. Perhaps most germane to the topic of this FOA is the literature on “pay for performance”, also known as P4P. The logic of P4P is clear: rather than paying physicians or other health care providers (just) for the specific, billable, services they provide (which naturally incentivizes the ordering of more tests and procedures), they should be paid based on patient outcomes or on their achievement of other objective milestones that should be directly related to patient outcomes. In a classical economic context, it would be a puzzle if physicians and other treatment providers did not align their practice with the procedures or guidelines for practice that are incentivized. Strikingly, however, the evidence for the effectiveness of P4P schemes are often quite modest (reviewed by, e.g., Petersen et al., 2006). Although there are explanations in part for some of these incentive failures (e.g., the principal-agent problem), it seems clear that the incentive system could be improved. Further, many behavioral economists would argue that key improvements could be made not only in the design and delivery of incentives but also in the construction of the decision environment for the health care provider.

To date, implementation of behavioral economic approaches to change decision-making and behavior has focused primarily on economic topics such as behavioral finance (but see, e.g., Volpp et al., 2009 for a recent trial involving smoking cessation). The underlying ideas would seem to have much broader applicability. Behavioral economic interventions are generally of two basic types: one can restructure the choice environment, or manipulate the individual’s perceived incentives. One notable example of the former was Choi, Laibson, and Madrian’s (2004) intervention to increase retirement savings participation. By changing the default action to “contribute” they relied on behavioral inertia to maintain that level of participation. This is an example of altering behavior by manipulating the “choice architecture” that confronts individuals in daily life (see also Thaler and Sunstein, 2008). By structuring choice architectures to subvert individuals’ entrenched biases to stick with the status quo and discount future benefits, a well-developed system of so-called asymmetric paternalism (Loewenstein, Brennan, and Volpp, 2007) could provide interesting opportunities to induce change in provider behavior with respect to selecting a comparatively effective treatment while preserving a clinician’s freedom to choose an alternative treatment when the CER-recommended treatment is counter-indicated. One relevant example of the use of a default option approach that has been successfully implemented (albeit not in the context of CER per se) can be seen in places where statute or policy allows generic equivalents to be substituted for brand name drugs by pharmacists unless a physician specifically notes (or checks off a box denoting that) the prescription is to be “dispensed as written” (DAW). Here, the “transaction cost” of over-riding the default is almost zero, but the effect on generic dispensing rates can be quite large. In particular, generic drug utilization rates varied from 37 percent to 83 percent among Medicare Part D plans (Levinson, 2007), and it would appear that some of this variation is attributable to systemic factors that could be manipulated.

In addition to these more passive, environmental manipulations, behavioral economists have explored the manipulation of incentives to alter behavior. There has been particular interest in the use of deposit contracts, lotteries, and other monetary contingencies to effect health-related behavior change (e.g., Volpp et al. 2008). (Also note that some self-imposed commitment devices can be at least modestly effective at nearly zero external cost, e.g., Ariely and Wertenbroch, 2002). The effect of these devices is generally to allow individuals to overcome their own behavioral inertia, or to make continued compliance with recommended courses of action more attractive. Some of these techniques are similar in spirit to P4P, but the design of the incentives can be very different, and reflects what is known by psychologists about people’s preferences, and how those preferences can be manipulated. Like P4P, however, there can be concerns about the efficiency of providing incentives to reward behavior that would occur in any event, and questions concerning the overall cost effectiveness of monetary incentives. Trials supported by this funding opportunity will, of course, have the option to directly compare rates of uptake in incentivized and non-incentivized conditions, potentially leading to estimates of the marginal cost of the incentive.

More information at:
http://grants.nih.gov/grants/guide/rfa-files/RFA-OD-10-001.html

And please, if you get $7,500,000, please consider yourself nudged to donating 10% to Decision Science News.

Photo credit: http://www.flickr.com/photos/nirbhao/2573135240/

August 4, 2009

Do emails ‘hurt IQ more than pot’?

Filed in Ideas ,Research News
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DRIVEN TO DISTRACTION

dist2r

The headline E-mails ‘hurt IQ more than pot’ caught our attention here at DSN. Reading the article, we see that the study is not about intelligence as a trait being affected by internet interruptions. It simply uses an IQ test as a measure, we suppose, of being able to think clearly.

In any case, it is a worthwhile topic, and one that will only get more important as time goes on. Do the distractions of working in a networked world prevent us from reasoning well and making good decisions? Stanford prof Jeffrey Pfeffer argues this in his comment Stop Working for Technology – Make It Work For You.

This ties back into our favorite topics of defaults and information design. Most people don’t change the default settings when they install software. If one person has a default browser homepage that puts out constant interruptions (e.g., news flashes, email inbox, portfolio updates, etc), and another person has one that promotes getting work done (e.g., a featureless search engine box), who will get more work done? Who will feel better about what they have accomplished at the end of the week? Decision Science News is working on this topic and has some studies in the can.

March 10, 2009

Obama sends defaults to the rescue

Filed in Research News
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AUTOMATIC INDIVIDUAL RETIREMENT ACCOUNTS

pb

The New York Times has an interesting article called Savings Accounts for All: Simple but not Easy, which talks of the Obama administration’s plans to set up an automatic IRAs (Individual Retirement Accounts) for workers in the USA.

This is clearly policy in the behavioral economics / Nudge tradition, which is no surprise as Nudge author Cass Sunstein will be named head of the Office of Information and Regulatory Affairs in the present administration. The article even mentions research on the effects of autoenrollment, though it would have been nice had the NYT named the academics who carried out the research. Since the article does not, Decision Science News will give some citation love here:

  • Brigitte C Madrian & Dennis F Shea. (2001). The Power of Suggestion: Inertia in 401 (k) Participation and Savings Behavior. The Quarterly Journal of Economics, 116(4), 1149-1187.
  • Richard H. Thaler & Shlomo Benartzi (2004) Save More Tomorrow Using Behavioral Economics to Increase Employee Saving. Journal of Political Economy, 112 (1, pt. 2), S164-S187.

SIDENOTE
On a sidenote, the article mentions that in the proposed plan “There would be a standardized default investment, probably some kind of mutual fund with a mix of stocks and bonds that gets more conservative over time.” Since many outside of Finance do not know this, Decision Science News would like to direct its readers’ attention to the fact that there is not universal agreement among academics that portfolios should get more conservative with age. Some think one ought to pick the right asset allocation and stick with it throughout life. See this clearly-written article for a review.

RELATED POSTS
The daily defaults with power to change lives
Default effects of organ donation

Photo credit: Amazon.com

December 24, 2008

We Should Be Able to Reduce the Wait-List to Death

Filed in Research News
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‘TIS THE SEASON TO GIVE

rc

Eric Johnson and Dan Goldstein have voiced an opinion on defaults as they relate to organ donation in today’s Wall Street Journal.

Your Dec. 17 editorial “Wait-Listed to Death” fails to mention an alternative to paying organ donors. This alternative, common in Europe, eliminates costs while producing an appreciable increase in transplanted organs: Simply change the national default, so that people are in the organ donor pool by default, instead of out of it. Since most Americans support organ donation, why place the burden of opting in on the majority?

An enlightened view would ask only the minority who does not wish to donate to opt out.

Academic studies, including our research, show that changing the default produces a significant increase in life-saving transplantation operations. We do not object to Sen. Arlen Specter’s proposal for reimbursing donors for expenses. But a simple change, consistent with the beliefs of the majority of people, would also prevent unnecessary deaths and let those who would rather not donate easily state their preference.

Eric J. Johnson
Columbia Business School
Columbia University
New York

Daniel G. Goldstein
London Business School
London

(*) There’s nothing inherently Canadian about this post, but Decision Science News is generally fond of Canada and its vintage posters.

December 5, 2008

Opt-out for charity?

Filed in Conferences ,Encyclopedia ,Profiles ,Research News ,SJDM-Conferences
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DEFAULTS IN BRUSSELS

Last week, Decision Science News spoke at a European Commission conference on “How Can Behavioural Economics Improve Policies Affecting Consumers?“, which was terrifying, as it meant addressing a large room of people with name cards and microphones and simultaneous translators behind glass walls.

The DSN editor tried to emphasize how one must consider the cause of default effects when setting policies that govern which defaults should be prohibited, as discussed in a recent HBR article (Goldstein, Daniel G., Eric J. Johnson, Andreas Herrmann, and Mark Heitmann (2008).
Nudge Your Customers Toward Better Choices. Harvard Business Review, 86(12), 99-105.).

As he was checking into the Sheraton Brussels Airport Hotel, he received a brochure with his key card, stating that unless one opted out, a donation to UNICEF would be added to  the hotel bill.

Would you please allow us to add an extra US $1 to your room bill in aid of UNICEF? If you agree, you need do nothing. A US $1 – or approximate equivalent in local currency – donation to UNICEF will be added to your room bill (if you wish to donate more, please tell us). If you prefer, however, not to take part in Check Out for Children, please inform our staff at reception and this donation will be removed

Since most people would probably not choose to make a charitable donation if asked, and since it inconveniences (and probably shames) people to stop by the reception to opt out, Decision Science News wonders if this is pushing things a bit too far. On the other hand, the program has raised $20 million so far …

June 17, 2008

Today, June 17th 2008, is Firefox Download Day

Filed in Gossip ,Research News
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FIREFOX USERS CAN HELP SET A WORLD RECORD

** NOTE: Please wait until the release time to download: 10 AM LA, 1PM New York, 6PM London, 7PM Paris **

Download Day - English

What do browsers have to do with decision making? They are an excellent illustration of the power of defaults. The default home page within a browser is kept by vast numbers of users. The operating system’s default browser has, historically, has been adopted by most people. For this reason, the default browser and its settings exert an enormous influence over Web traffic, which translates rather directly into advertising revenue. And we’re not talking peanuts: Google earned $20 billion last year.

However, when a browser gets really good, it can overcome the odds and achieve widespread usage despite not being the default. FireFox is such a browser and for this reason is the official browser of Decision Science News.

Today, June 17th, 2008, marks the historic release of FireFox version 3. It can be downloaded for from the link at the bottom of this post. The source code is also free, if you’re a nerd and would like to modify it to suit your needs.

The good people at Mozilla are trying to set the world record for the most software downloads in a 24 hour period. If you like FireFox, today is your chance to help set that record, and download the new FireFox 3 today.

http://www.spreadfirefox.com/en-US/worldrecord/

September 1, 2006

The daily defaults with power to change lives

Filed in Articles
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DEFAULTS DO MATTER

msgoo.jpg

Decision Science News and Eric Johnson have teamed up once again to write a piece for the Financial Times on the suprisingly powerful effect of defaults (even simple software defaults) on decisions, from the routine to the life-changing. Their conclusion? History gets written by default. The piece is called “The daily defaults that change lives” and you can read it here.

February 3, 2006

Default effects of organ donation

Filed in Articles ,Research News
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ARE DEFAULT EFFECTS CAUSED BY PUBLIC IGNORANCE?

Organ donation rates in Europe

A debate on the Becker-Posner blog includes this hunch by Posner:


One possible reason the weak default rule appears to have a significant effect is public ignorance. The probability that one’s organs will be harvested for use in transplantation must be very slight–so slight that it doesn’t pay to think much about whether one wants to participate in such a program. When the consequences of making a “correct” decision are slight, ignorance is rational, and therefore one expects default rules to have their greatest effect on behavior when people are ignorant of the rule and therefore do not try to take advantage of the opportunity to opt out of it.

A search for some insight into this hunch takes us back to the very first Decision Science News post. The massive default effects found in the real world (pictured above), do not seem to be due to ignorance. The Science article by Eric Johnson and Dan Goldstein included a simple experiment in which people were asked to decide their organ donor status upon moving to a new state that either had an opt-in or an opt-out default.

Johnson_Goldstein_Opt_In_Out_Defaults.jpg

The behavior in experiment mirrored that in the real world, and cannot be explained by ignorance or laziness: every participant read the policy immediately before deciding, and the only effort needed to change from the default was a mouse click. The cause of default effects is still something of a mystery, though DSN hopes to soon report a scoop on this topic.